Case Study on E-discovery

The Client
The Client was as US law firm representing defendant in trademark infringement suit.

Requirement, and course of action
  • Defendant was ordered to produce ESI documents on plaintiff's motion to compel e-discovery documents.
  • Client required Attorneys and paralegals to work on the project with high quality.
  • The Law Firm turns to SAPS XL LPO for Review of 100,000 documents through Concordance FYI Reviewer. Client conducts a video call with the team members and describes the issue in hand, his requirements and the functionality of the tool. All steps shown by the client with the operation of the tool are duly recorded by SAPS team.

SAPS XL LPO: Action taken
  • Project manager at SAPS XL convened meeting with team to explain about the requirements for the project, instructions, specifications and other details provided by the Client.
  • The team understands the Client requirements and the team lead decides on the allotment of work, number of people to work on the project, skills and training required.
  • SAPS XL built a dedicated team of 2 attorneys and 6 paralegals to work upon the project.
  • Team lead at SAPS XL explains the functionality of the tool to the team members and instructs the team to review the documents using Concordance FYI reviewer.
  • The team works upon the project and completes it in 18 days.
  • Work was reviewed by lead attorneys at SAPS XL ensuring accuracy, brevity and clarity.
  • Quality check was done by Quality Analyst for Client requirements.
  • Delivery team at SAPS XL delivers the final product with High Quality.


The Client is satisfied with the work, the costs and the turnaround time.